Emanate Help desk software daily to track, organize and resolve customer issues.
Keep customers happy and your team on top of things with the right data at the right time.
Get your help desk up and running in minutes with the hassle-free Help desk cloud service.
Help them resolve common issues quickly by addressing them in the knowledgebase.
When needed, they readily submit a question/issue—a support ticket is born.
Prioritize tickets by urgency, organize them into categories and filter them in many convenient ways.Setup staff accounts, restrict their access and functionality, see who is working on what.
Each support ticket contains request details and lets you talk back-and-forth with the customer.
Assign tickets, add notes, attach files, modify status and track time spent working on a ticket.
Canned responses, ticket templates, custom data fields, custom statuses, 100+ options.Your staff and customers will love you for the power and simplicity help desk software brings.
Curious how our Helpdesk can help your business? Watch our product demo to see how Emanate helps you: